Dignity first
Independence isn't a risk to manage. It's the whole point. Our service should fade into the background until the moment it's needed.
關於我們 · Our story
Someone always answers.
EasiLink began with a simple idea: an older person living alone should never have to wonder whether help will come.
Hong Kong households are getting smaller and busier. Adult children work long hours, often across the harbour or across a border, while their parents stay in the flat they have lived in for decades.
EasiLink exists for those hours in between. A single button connects to our monitoring centre, staffed around the clock by people who speak Cantonese, know the districts and understand what an older caller needs to hear.
Today EasiLink is part of Chubb Hong Kong, so families get local care backed by a global name, and thousands of homes across the city stay connected every day.
What we believe
Local voices
Every call is answered in Hong Kong, in the caller's own language, by someone who understands the address they're describing.
Families included
We keep sons and daughters in the loop, so the whole family shares the reassurance, not just the person wearing the pendant.
Want to talk it through?
Our team is happy to explain how the service works, with no pressure to buy.