24/7 Emergency Support CentreEnjoy every moment in the comfort of home
From morning tea and the newspaper, to a quiet afternoon rest, to getting up in the night, Easilink Home is always on, providing round-the-clock protection!
Emergency Help
Press the red SOS button to connect instantly to our support centre, 24/7.
Home Calling
Two functions in one: call family and friends anytime to catch up and stay connected.
Active Monitoring
Smart monitoring of battery and power status, with reminders to charge so it always works.
Worn on a lanyard, protection that stays close
Every Easilink Home alarm comes with a free remote help button. Light and stylish, it's comfortable to wear 24 hours a day. Fully waterproof, it lets your loved one call for help even in the bathroom, protecting them in every moment they need it.
Fully Waterproof
Safe in the shower
Easy Press
Ergonomic design
Simple to Use
One press for help
Carefully set up, so your family can get started easily
Our experienced technicians deliver to your door and carefully install and test everything. As well as making sure it works properly, we patiently show seniors and their families how to use it on the spot, so technology never feels out of reach.
Professional Visit
Safe and reliable
Personal Guidance
Easy to learn and use
Simple Design
Quality assured
A professional team, always watching over
Peace of mind for you and your family
Our 24-hour Emergency Support Centre is ISO 9001 certified, with a rigorously trained team ready to handle any emergency.
We listen warmly and carefully to every user's needs, and quickly arrange the most suitable support.
We speak many dialects, including Shanghainese, Chiu Chow, Hakka, Hokkien, San Wui, Minnan and Indonesian, so language is never a barrier to care.
9 Care Services for Every Need
Emergency Ambulance & Police Dispatch
If the user feels unwell or faces sudden danger, one press of the alarm and our 24/7 support centre will call an ambulance or the police as needed.
Hospital Follow-up & Family Notification
If the user needs to go to hospital, we follow up throughout and notify designated family or emergency contacts right away, so they can be there quickly.
Clinic Bookings & Medication Reminders
We help book Hospital Authority general outpatient appointments and set reminders for medication and follow-up visits, keeping health routines on track.
Medical Records Shared with Care Teams
When needed, we give healthcare providers accurate personal medical information so they can understand the situation straight away and treat efficiently.
Free Regular Device Checks & Repairs
Free, professional regular inspections and maintenance keep the alarm system working at all times, for real peace of mind.
Cold & Hot Weather Alerts
When the Observatory issues cold or very hot weather warnings, we proactively remind users to keep warm or stay cool.
Social Service Referrals (Meals & Home Help)
Based on the user's daily needs, we refer them to welfare organisations or volunteer groups and help arrange suitable support.
Community & Everyday Information
For any everyday question, users can press the alarm anytime and our friendly support officers will patiently help.
Visitor ID Checks & Contacting Family or Social Workers
If unsure about a stranger at the door, users can press the alarm and our officers will verify the visitor's identity, reducing the risk of scams.
Easilink Family Protection Bundle
The family you care about most deserves the fullest protection. Does your parent love going out, and you can't help worrying about something happening on the way? The Easilink Family bundle is made for exactly this. Whether they're resting at home or out for a walk, we protect them indoors and out!
Indoor Protection — Easilink Home Wireless Alarm
- Place it anywhere that suits your home
- Simple big-button operation, ready to use
Outdoor Companion — Easilink Go Mobile Alarm
- Light enough to carry anywhere
- Built-in upgraded location, so you always know where they are
Real voices from families like yours
Their choice for peace of mind: stories of Easilink protecting Hong Kong families and seniors
Need help?
Want to know more about the Easilink Home wireless alarm and remote help button? Give your loved ones round-the-clock peace of mind. Contact our team anytime!