Medical
Your family doctor or the local clinic can coordinate assessments and referrals.
新照顧者指南
You've just become a carer. Start here.
Most people become a caregiver overnight, after a fall, a diagnosis, or a phone call. This guide covers the first few weeks.
The first four steps
01
Have the conversation
Ask what they want, not what you fear. Independence is usually the answer.
02
Walk the flat
Bathroom mats, loose wires, lighting at night, and where a phone sits at 3am.
03
Gather the paperwork
ID, medical records, medication list, doctor's details, insurance and allowances.
04
Set up a safety net
A personal alarm, a neighbour who has a key, and an agreed family contact order.
Home safety checklist
- Non-slip mat in the bathroom and a grab rail beside the toilet
- A night light between the bedroom and the bathroom
- Everyday items moved to waist height, no step stools
- Emergency numbers written large and stuck to the fridge
- A personal alarm worn, not left on a table
Where to get help
District services
District elderly community centres run day care, meals and home help services.
EasiLink
Our team can explain what a 24-hour alarm service does and doesn't cover.
Talk to someone who does this daily
Send us a few details and our monitoring team will call you back, usually the same day.