Full home cover
Base unit, pendant and wrist button included.
家居 + 外出雙重守護
Easilink Family Service
Home and away, covered by one service.
What's included
The home base unit and the mobile alarm together, on one plan. Cover at home and out and about, answered by the same Hong Kong monitoring team.
Best for
- Couples living together
- Parents who are home some days and out on others
- Families who want one plan for everything
Product features
Cover outdoors
GPS mobile alarm for every trip out the door.
Best for couples
Two people in one household can be covered together.
One simple plan
One monthly service fee, one installation visit.
Care Together support included
Easilink Family looks after the person wearing the alarm and the family around them.
- The new caregiver guide, written for Hong Kong families
- Caregiver wellbeing resources and check-in prompts
- An emergency response guide and family contact plan
- Priority phone support for the primary caregiver
How it works
01
Send an enquiry
Tell us about the household and daily routine.
02
We call you back
We confirm which devices suit and quote the plan.
03
One install visit
Everything delivered, installed and explained in one go.
04
We stay with you
30-day check-in and ongoing local support.
Pricing and what's included
One monthly service fee covers everything below. Final pricing is confirmed by our team when they call you back.
- The device or devices for your plan, with free replacement if faulty
- Home delivery, installation and a live demonstration
- 24-hour monitoring by our Hong Kong centre
- A recorded profile with medical notes and family contacts
- A 30-day check-in call and ongoing phone support
How to apply
01
Send an enquiry
Share who the service is for and how they live. Two minutes.
02
We call you back
We recommend a plan and confirm the exact monthly fee.
03
Confirm and pay
Payment is arranged by bank transfer once you're happy.
04
Install and go
A technician books a time that suits the whole family.
Online checkout is coming soon. For now our team confirms your requirements and arranges payment by bank transfer.
Let's get them protected.
Send us a few details and our monitoring team will call you back, usually the same day.