Stroke signs
Face drooping, arm weakness, slurred speech, note the time it started.
緊急應變
The first five minutes matter most.
A calm plan beats a fast panic. Here's what to do, and what to have ready before anything happens.
If you find someone after a fall
01
Don't lift them
Check whether they're hurt or dizzy first. Lifting can make an injury worse.
02
Call for help
In Hong Kong, dial 999 for ambulance, fire or police.
03
Keep them warm
Blanket, cushion under the head, stay at their eye level and keep talking.
04
Have the facts ready
Age, medication, conditions, and the exact address including block and floor.
Signs that mean call 999 now
Chest pain
Pressure, pain spreading to the arm or jaw, sweating or breathlessness.
Sudden confusion
New disorientation, not recognising family, or a sudden severe headache.
Bleeding or a head knock
Especially if they take blood-thinning medication.
Prepare this today
- A one-page medical summary on the fridge: conditions, medication, allergies, doctor
- The full address written out, including estate, block and flat
- An agreed order of family contacts, shared with everyone
- A spare key with a trusted neighbour
- A personal alarm worn every day, so help can be called without reaching a phone
This guide is general information, not medical advice. In an emergency in Hong Kong, call 999.
Put the safety net in place
Send us a few details and our monitoring team will call you back, usually the same day.